Privacy Policy

TSTA Trading Academy - Privacy Policy

Effective Date: 03/08/2025
Last Updated: 03/09/2025

1. Introduction

TSTA Trading Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Learning Management System (LMS) services. TSTA is an educational platform providing trading education. We do not provide investment advice, portfolio management, or financial advisory services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Account Information: Name, email address, phone number, date of birth
  • Profile Information: Trading experience level, educational background
  • Payment Information: Billing address, payment method details (processed securely through third-party providers)

2.2 Educational Data

  • Course enrollment and completion records
  • Quiz and assessment scores
  • Learning progress and time spent on modules
  • Discussion forum posts and interactions
  • Assignment submissions and feedback

2.3 Technical Information

  • IP address, browser type, device information
  • Website usage data, pages visited, time spent
  • Cookies and similar tracking technologies
  • Log files and analytics data

3. How We Use Your Information

We use your information to:

  • Provide Services: Deliver courses, track progress, issue certificates
  • Account Management: Create and maintain your account, process payments
  • Communication: Send course updates, educational content, important notices
  • Improvement: Analyse usage patterns to enhance our educational offerings
  • Compliance: Meet regulatory requirements for financial education providers
  • Marketing: Send promotional materials (with your consent)
  • Support: Provide customer service and technical assistance

4. Platform Operations and Data Usage

We may process and use your information for the following purposes:

  • Managing user accounts and course access
  • Processing enrollments and payments
  • Sending important course and service notifications
  • Preventing misuse, fraud, or unauthorized access

5. Information Sharing and Disclosure

5.1 We May Share Information With:

  • Service Providers: Payment processors, email services, analytics providers
  • Educational Partners: Guest instructors, certification bodies
  • Legal Requirements: When required by law, court order, or regulatory authority
  • Business Transfers: In case of merger, acquisition, or asset sale

5.2 We Do Not:

  • Sell your personal information to third parties
  • Share your trading performance data without consent
  • Disclose your educational records to unauthorized parties

6. Data Security

We implement appropriate security measures including:

  • SSL encryption for data transmission
  • Secure servers with access controls
  • Regular security audits and updates
  • Staff training on data protection
  • Backup and recovery procedures

7. Data Retention

We retain your information for:

  • Account Data: As long as your account is active
  • Educational Records: 7 years after course completion (regulatory requirement)
  • Financial Records: As required by applicable laws
  • Marketing Data: Until you withdraw consent

8. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your data (subject to legal requirements)
  • Portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your information
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: For consent-based processing

To exercise these rights, contact us at [Info@tstradingacademy.com].

9. Cookies and Tracking

We use cookies for:

  • Essential: Login sessions, security features
  • Analytics: Understanding user behaviour and improving our platform
  • Marketing: Personalizing content and ads
  • Preferences: Remembering your settings

You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

12. International Data Transfers

If users access our services from outside India, their information may be transferred to and processed in accordance with applicable Indian data protection laws and reasonable security practices. We take appropriate measures to protect personal information during storage, processing, and transmission.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications in our LMS

14. Contact Information

For privacy-related questions or concerns:

  • Trade Sutra Trading Academy
  • Email:info@tstradingacademy.com
  • Phone: 9765931137
  • Address: O-102, Jaipuria Sunrise Towers, Zirakpur, Punjab
  • Data Protection Officer: Tarun Sharma

This Privacy Policy was last updated on 03/09/2025. Please review it periodically for any changes.

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Trade Sutra Trading Academy (TSTA) is a financial education platform offering trading courses and webinars led by NISM-certified educators. We are not SEBI-registered brokers or investment advisers.

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